Job Benefits and Perks

Culture:

The Grand Pacific Group (GPG), is a portfolio of heritage listed and contemprary venues in stellar locations across Sydney including Sergeants Mess, QVB Tea Rooms, The Palace, Gunners Barracks, Dunbar House Watson's Bay and The Blue Room. The Grand Pacific Group has a high level of experience within the hospitality industry and are looking for a positive, honest, genuine, team-focused person. We like to work with people who are also passionate about encouraging other motivated, highly talented people to do their best!

The Benefits:

Great working conditions with a very fair roster and working week

A competitive salary and benefits are on offer for the right candidate and will depend on level of experience. 

Overview

This exciting role is to work with a team to ensure the service exceeds guest expectations. Your focus will be on customer service, building lasting guest relationships, assisting in the coordination of daily operations of the business, leading a motivated and dedicated professional team and ensuring efficient and effective operational performance for business growth.

Job tasks and responsibilities

• 'Hands On' management style.
• Ability to effectively train staff to a high standard
• Establish, implement and maintain appropriate systems and procedures for the restaurant including events where required.
• Liaise with all managers to better understand operational needs and improve standards.
• Maintain strong relations with patrons and staff to ensure successful day-to-day operations.
• Responsible for ensuring all staff deliver a high level of customer service.
• Responsible for responding accordingly to customer feedback where required.
• Perform miscellaneous job-related duties as assigned.
• Ensure the restaurant meets with the highest compliance standards set by the industry.

Skills and experience

• Must have a minimum of 1 years’ experience in a similar role but will also suit a dedicated hospitality professional willing to take the next step
• Customer service focus
• Excellent supportive and leadership skill set
• Outstanding customer service skills
• Professional, upbeat and friendly personality
• High level of attention to detail
• Innovative - proven experience of genuinely implementing new ideas
• Must have the Rights to Work in Australia Full-Time

Apply Now